Interactive KPI dashboard tracking market share, VAS penetration, and digital adoption across 3 Haryana dealerships. Filterable by quarter. Built with Chart.js — the same kind of reporting tool presented to regional management every month.
Ranked #1 across all Tata Motors territories nationally for VAS (Value-Added Services) penetration. This metric tracks attach rates on insurance, finance, and extended warranty products. The dashboard made it possible to monitor and act on the data in real time.
By tracking digital tool adoption alongside conversion rates, the dashboard revealed a direct correlation between CRM usage and close rates. This insight drove targeted coaching at the two underperforming dealerships.
Haryana territory grew from 28% to 31% market share over the tracked period. The monthly drill-down in the dashboard identified which months and which dealers were driving or dragging the average — enabling targeted interventions.
Previously, each dealership reported separately in Excel. This dashboard unified all three into one filterable view — reducing monthly reporting time by ~3 hours and giving management a consistent format for every review call.